Description

Job Title: Hotel Receptionist

Location: Dubai, UAE

Job Description:
We are looking for a friendly and efficient individual to join our team as a Hotel Receptionist. The ideal candidate will be the first point of contact for guests, providing excellent customer service, handling reservations, and ensuring a seamless check-in and check-out experience. The Hotel Receptionist will play a crucial role in creating a positive and welcoming atmosphere for our guests.

Key Responsibilities:
Greet and welcome guests with a warm and friendly demeanor
Handle guest check-ins and check-outs efficiently
Manage reservations and assist with booking inquiries
Provide information about hotel services, facilities, and local attractions
Answer and direct incoming phone calls in a professional manner
Assist guests with special requests and resolve issues promptly
Maintain a tidy and organized front desk area
Collaborate with other hotel departments to ensure guest needs are met

Requirements:
Proven experience as a Hotel Receptionist or in a similar role
Excellent communication and interpersonal skills
Professional appearance and a customer-focused attitude
Strong organizational and multitasking abilities
Proficiency in using hotel management software and reservation systems
Knowledge of local attractions and amenities
Impeccable grooming and professional appearance
High school diploma or equivalent; additional education in hospitality is a plus

Benefits:
Competitive hourly wage
Opportunities for career development and advancement
Employee discounts and other benefits
Supportive and collaborative work environment