Jobs in United Arab Emirates Jobs in Dubai, Abu Dhabi, UAE

Desktop Support Teachnician

  • Employer:
    Ace Consult
  • Salary:
  • Job type:
  • Posted:
    November 17, 2023
  • Category:
    IT & Computer


Desktop Support Teachnician vacancy in Dubai, United Arab Emirates.

  • Industry: IT/Computers – Hardware
  • Career: Entry Level
  • Job Location: Dubai
  • Salary: AED 2501-3000
  • Experience: 1 – 2 Years
  • Job Type: Full Time
  • Gender: Any
  • City: Dubai


Job Opportunity: Desktop Support Technician in Dubai

A reputable IT services provider in Dubai is looking for a skilled and customer-focused individual to join our team as a Desktop Support Technician. If you have experience in providing technical support, troubleshooting hardware and software issues, and ensuring end-user satisfaction, we encourage you to apply for this position.

Key Responsibilities:

Technical Support: Provide desktop and laptop support to end-users, resolving hardware and software issues.
Installation and Configuration: Install and configure computer hardware, software, and peripherals.
Troubleshooting: Diagnose and troubleshoot technical issues, providing timely resolutions.
User Training: Conduct training sessions for end-users on basic IT procedures.
Documentation: Maintain accurate records of support requests, resolutions, and system changes.
Customer Service: Ensure a positive customer service experience for all end-users.

Proven experience as a Desktop Support Technician or in a similar role.
Strong knowledge of desktop operating systems, software applications, and hardware components.
Excellent troubleshooting and problem-solving skills.
Effective communication and interpersonal abilities.
Relevant certifications in IT support or related fields are a plus.

Interested Candidates should send their CV.
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