Jobs in United Arab Emirates Jobs in Dubai, Abu Dhabi, UAE

Customer Service Representative

  • Employer:
    Ace Consult
  • Salary:
    negotiable
  • Job type:
    FULL_TIME
  • Posted:
    May 14, 2024
  • Category:
    Customer Service

JOB DESCRIPTION

Customer Service Representative vacancy in Dubai, United Arab Emirates.


  • Industry: Airlines
  • Career: Mid Career
  • Job Location: Dubai
  • Salary: AED 4001-5000
  • Experience: 1 – 2 Years
  • Job Type: Full Time
  • Gender: Any
  • Street: DUBAI
  • City: Dubai

Description

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Customer Service Representative Responsibilities:
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Customer Service Representative Requirements:
High school diploma, general education degree, or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support.

send your Resume on WhatsApp +971543833784


Interested Candidates should send their CV.
Please never pay any money to get a Job in Dubai or UAE as a whole. It is free to get Jobs in Dubai. Even the UAE Law does not allow paying money to get a Job. A true Employer can never ask for money from you. That said, we hope you will be able to find a wonderful job in UAE. We advise you to get our latest jobs in your email by Subscrbing to Email Alerts above.