Description

The job responsibilities of housekeeping personnel typically include:

Cleaning and maintaining the cleanliness of guest rooms, public areas, and back-of-house areas of a hotel or other facilities.

Changing linens, making beds, and replenishing guest room supplies such as towels, toiletries, and coffee supplies.

Dusting and polishing furniture, cleaning windows, and vacuuming or sweeping floors.

Removing trash and recycling materials and disposing of them appropriately.

Reporting any maintenance or repair issues to management.

Maintaining inventory of cleaning supplies and notifying management when supplies need to be replenished.

Providing excellent customer service by responding to guest requests in a timely and professional manner.

Following safety protocols and ensuring that equipment and cleaning products are used safely and appropriately.

Occasionally, housekeeping personnel may be responsible for performing laundry services, such as washing and folding linens.

Communicating with other members of the housekeeping staff and coordinating efforts to ensure that all areas are cleaned thoroughly and efficiently.