Description

Job Opportunity: Call Center Executive

Are you passionate about customer service and communication? We’re looking for dedicated individuals to join our call center team in Dubai!

Responsibilities:

Handle inbound and outbound calls in a professional and courteous manner
Assist customers with inquiries, product information, and issue resolution
Provide exceptional service and support to ensure customer satisfaction
Follow company policies and procedures for call handling and data entry
Maintain accurate records of customer interactions and transactions
Collaborate with team members to achieve call center targets and goals
Stay updated on product knowledge and company information

Requirements:

Excellent verbal and written communication skills in English (additional languages are a plus)
Strong customer service orientation and problem-solving abilities
Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Proficiency in basic computer skills and familiarity with call center software
Previous experience in a call center or customer service role preferred
Location: Dubai