Description

We are looking for enthusiastic and customer-focused individuals to join our team as Customer Service Representative. If you enjoy helping people and delivering outstanding service, we’d love to hear from you!

Key Responsibilities:
 Handle inbound and outbound calls, emails, and live chats professionally.
 Resolve customer inquiries, complaints, and issues promptly.
 Provide information about products and services with a positive attitude.
 Maintain accurate records of customer interactions and transactions.
 Collaborate with other departments to ensure customer satisfaction.
 Identify customer needs and recommend solutions or alternatives.

Requirements:
 Previous experience in a customer service role is preferred.
 Excellent communication and interpersonal skills.
 Strong problem-solving abilities and attention to detail.
 Ability to work in a fast-paced environment and manage multiple tasks.
 Proficient in Microsoft Office and CRM systems.
 Positive attitude, patience, and empathy toward customers.

What We Offer:
 Competitive salary and performance-based incentives.
 Opportunities for career growth and development.
 Friendly, supportive, and collaborative work environment.