Description

WALK IN FOR WAITERS AND WAITRESS IN SHARJAHH Timing: DATE: 2-11/JUN/2023, DAY:FRIDAY, Time: 11:00am -3:00pm LOCATION: Abu Shagara Bus stand 266, Opposite Safeer market, behind the jumbo sonic bus stand. Entrance next to Trimmers Salon. (1st floor, office # 14, Opposite viva, Sharjah.) Please carry your documents with you (CV/ ID/ PASSPORT COPY), and in case you fail write back to us through Thank you. See you in time

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Your responsibilities will include: Perform outbound calls to existing clients and ensure customer satisfaction through professional communication Actively engage with new client leads and convert them to new clients according to regulations Assist clients with the account opening and first deposit Achieve personal and team sales targets on a consistent basis as outlined by the Head of Sales Maintain high levels of client acquisition, retention, and reactivation We’re looking for someone: who has at least 1-year work experience in sales is a professional English speaker have great time management What we offer: Competitive salary Bonus Structure Happy Hours Fast growth opportunities Paid Vacation Visa Support

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Responsibilities: Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way Frequently attend educational seminars to improve knowledge and performance level Meet personal/team qualitative and quantitative targets

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Responsibilities Maintain excellent customer service standards Respond appropriately to all the customer telephone queries Make telephone calls to customers to inform them about special promotions or offers Maintain database of customers to initiate cross selling activities Communicate and coordinate with internal departments and follow up on customer interactions Maintain records of customer interactions and transactions Take full responsibility for the dealing with relevant customer complaints, queries and requests for information for the start to the end of the process. Handle customer complaints, warranty issues, after sales service etc. Coordinate with distribution and ware house team for getting the product repaired or replaced in the least possible time Ensure customer service standards of the customer service counter as per company’s standards Process orders for delivery and installation to customer premises and follow up with the logistics department for executing the job in time Qualifications At least 1 – 2 years’ of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work

Description

We are looking for highly organized candidates with excellent people skills for the position of a guest service representative. Guest service representatives are responsible for providing front desk services to guests, undertaking various administrative duties, and diffusing conflict or tension in hotels, among other duties. The best guest service representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise. Guest Service Representative Responsibilities: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Coordinating with bell service and staff management. Being a source of information to guests on various matters such as transport and restaurant advice. Processing meal and beverage requests. Accommodating general and unique requests. Diffusing conflict or tense situations with guests. Guest Service Representative Requirements: High school diploma or GED. 2+ years of customer service experience. Certificate or diploma in hospitality advantageous. Exceptional interpersonal skills. Excellent written and verbal communication. Good time management and organizational skills. Conflict resolution experience. Patience and good listening skills.

Description

We are looking for a professional and customer service-oriented store manager to oversee daily operations at our store. As the store manager, you will supervise the operational and organizational standards of the store. Your duties will include undertaking administrative tasks, monitoring inventory levels, and developing business strategies. Store Manager Responsibilities: Delivering excellent service to ensure high levels of customer satisfaction. Motivating the sales team to meet sales objectives by training and mentoring staff. Store Manager Requirements: High school diploma or equivalent qualification. Bachelor’s degree in Business Administration or relevant field preferred.

Description

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, and modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

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Looking for Emirati Customer Service Representative – – Only Emirati National Apply for this Job Post

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incoming calls and forward contact details to the agent. Call property owners to check if they are renting or selling their property. Convince the seller/ landlord to submit documents required to advertise their property Updating clients details into the database. Maintaining and developing relationships with existing/new clients via telephone calls Managing, tracking and following up on leads by calling them. Complete call logs and reports.

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Responsibilities: Manage Premium Support Contracts – Transferring data between systems and dispatching PDF files to end-users Prepare a variety of reports to assist the customer support team in their operations Attend team meetings, actively participate, and maintain precise meeting minutes Contribute to knowledge management efforts, assist in maintaining and updating the internal knowledge base and documentation Qualifications: Fluent in English Currently enrolled in or recently graduated from a related degree program (Information Technology, Computer Science, or related field) Excellent verbal and written communication skills Ability to work in a fast-paced, team-oriented environment Strong problem-solving skills. Skills: Proficiency in MS Office Suite Understanding of basic computer troubleshooting Ability to manage multiple tasks and priorities Personal Attributes: Customer-focused and service-oriented Proactive and willing to take initiative High level of integrity, confidentiality, and accountability Open to feedback and continuous learning.

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Provide strong customer service for internal IT teams as well as Business Partners and employees, working closely with the Server and Networking teams Keeping asset and change management systems up to date at all times Enrolling and managing Windows and Mac OSX devices on Microsoft Intune Key role in developing corporate standards for desktop computer software and hardware and conducting reviews to ensure compliance to standards Responsible for successful deployment and upgrades of hardware in the office Perform computer management and system administration activities Proactive management of open incidents, working with technical support teams to gain the fastest resolution based on incident SLA Support of the following Technology: Microsoft Office products, Windows 10, Mac OSX, desktops, laptops, multi-function printers, basic LAN/WAN connectivity Daily communication of service business line status Device management and control for handheld devices Updating and writing Knowledge Base entries when new solutions are established Raising awareness of regular repeat Incidents Raising Problem Records for investigation Working along side Senior management to implement new technologies Virus Protection and Updates Security Patching for all end user devices Keeping all documentation and diagrams up to date and accurate Performing all daily checks consistently and resolving issues The Person Warm, friendly and approachable demeanor striving for top rate customer satisfaction Excellent analytical and problem-solving skills with a want to find and understand the problem Excellent verbal and written communication skills Be able to suggest improvements to workflows Organized and calm under pressure Be a self-starter – Be the one pushing the boundaries

Description

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Description

To provide courteous, professional, efficient and flexible service consistent with the hotel’s policies in order to maximize guest satisfaction. To be entirely flexible and be able to be rotated within the different sub departments of the Rooms division, or any other departments as assigned and as necessary. To ensure that the guests are offered the highest level of personalized service at all times and to report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests. Awareness of hotel activities and a proper handover of the pending points for next shift’s follow up and action is crucial. To be aware of all hotel services, facilities, and promotions, and knowledgeable of upselling techniques. To balance the cash report and remittance envelop at the end of the shift, perform opening and closing procedures, and ensure that the Assistant Manager – Front Office signs all rebates and paid out vouchers with a clear explanation. To check and update the allocation of rooms for all guests and follow up on the special requirements requested by the guests. To maintain a regular contact with long stay and suite guests to ensure their stays are an enjoyable one. General responsibilities are to maintain a high standard of grooming and hygiene at all times, to maintain a good rapport and working relationship with colleagues and all other departments. Full support to Supervisors and team is essential, for any other reasonable duties and responsibilities are assigned. Qualifications Responsible to welcome all guests, ensuring they have an exceptional staying experience; creating lasting memories and building relationships. You will bring our purpose to life, by using your personal flair and style when interacting with our guests. Ideally you have a relevant degree or diploma in Hospitality or Tourism management. Minimum 1 years work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.

Description

To provide courteous, professional, efficient and flexible service consistent with the hotel’s policies in order to maximize guest satisfaction. To be entirely flexible and be able to be rotated within the different sub departments of the Rooms division, or any other departments as assigned and as necessary. To ensure that the guests are offered the highest level of personalized service at all times and to report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests. Awareness of hotel activities and a proper handover of the pending points for next shift’s follow up and action is crucial. To be aware of all hotel services, facilities, and promotions, and knowledgeable of upselling techniques. To balance the cash report and remittance envelop at the end of the shift, perform opening and closing procedures, and ensure that the Assistant Manager – Front Office signs all rebates and paid out vouchers with a clear explanation. To check and update the allocation of rooms for all guests and follow up on the special requirements requested by the guests. To maintain a regular contact with long stay and suite guests to ensure their stays are an enjoyable one. General responsibilities are to maintain a high standard of grooming and hygiene at all times, to maintain a good rapport and working relationship with colleagues and all other departments. Full support to Supervisors and team is essential, for any other reasonable duties and responsibilities are assigned. Qualifications Responsible to welcome all guests, ensuring they have an exceptional staying experience; creating lasting memories and building relationships. You will bring our purpose to life, by using your personal flair and style when interacting with our guests. Ideally you have a relevant degree or diploma in Hospitality or Tourism management. Minimum 1 years work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.

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The Customer Service Executive is an essential role for effective customer communication, scheduling technicians and the effective day to day running of the company:-

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CUSTOMER SERVICE REPRESENTATIVE This main responsibility covers lots of duties, such as: Providing introductory information to new customers Ensuring that customers are satisfied with products or services Following up with clients or customers to check that they’re still satisfied with any purchases Letting customers or clients know about additional products or services Determining the quickest, most effective ways to answer a client’s or customer’s questions Escalating queries and concerns Troubleshooting common issues with a product or service Working with a team of CSRs and other departments to find appropriate solutions

Description

CUSTOMER SERVICE REPRESENTATIVE This main responsibility covers lots of duties, such as: Providing introductory information to new customers Ensuring that customers are satisfied with products or services Following up with clients or customers to check that they’re still satisfied with any purchases Letting customers or clients know about additional products or services Determining the quickest, most effective ways to answer a client’s or customer’s questions Escalating queries and concerns Troubleshooting common issues with a product or service Working with a team of CSRs and other departments to find appropriate solutions

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Call Center Duties and Responsibilities: Call Center Representatives complete customer service tasks that ensure customers have the information and assistance they need and maintain the company’s positive reputation. They often have the following responsibilities: Take customer calls and provide accurate, satisfactory answers to their queries and concerns De-escalate situations involving dissatisfied customers, offering patient assistance and support Call clients and customers to inform them about the company’s new products, services and policies Guide callers through troubleshooting, navigating the company site or using the products or services Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items Collaborate with other call center professionals to improve customer service Help to train new employees and inform them about the company’s customer management policies

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Customer Service Duties and Responsibilities: Illustration of rep using headset. Text reads: “Sample customer service duties: Answer incoming customer calls, Turn frustrated clients into repeat customers, Update customer service databases, Stay updated on product knowledge” A Customer Service Representative’s duty is to support customers. This main responsibility covers lots of duties, such as: Providing introductory information to new customers Ensuring that customers are satisfied with products or services Following up with clients or customers to check that they’re still satisfied with any purchases Letting customers or clients know about additional products or services Determining the quickest, most effective ways to answer a client’s or customer’s questions Escalating queries and concerns Troubleshooting common issues with a product or service Working with a team of CSRs and other departments to find appropriate solutions

Description

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Customer Service Representative Requirements: Ability to stay calm when customers are stressed or upset. Comfortable using computers. Experience working with customer support. Note: Applicants musta apply inside UAE.

Description

We are looking for highly organized candidates with excellent people skills for the position of a guest service representative. Guest service representatives are responsible for providing front desk services to guests, undertaking various administrative duties, and diffusing conflict or tension in hotels, among other duties. “Guest Service Representative Responsibilities: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. “Guest Service Representative Requirements: Exceptional interpersonal skills. Excellent written and verbal communication.

Description

We are Urgently looking for a customer-oriented service representative. Customer Service Responsibilities list: Manage large amounts of incoming phone calls Generate sales leads. Requirements and skills: Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota. Note: Applicants must be in UAE.

Description

Customer Services Duties and Responsibilities: Illustration of rep using headset. Text reads: “Sample customer service duties: Answer incoming customer calls, Turn frustrated clients into repeat customers, Update customer service databases, Stay updated on product knowledge” A Customer Service Representative’s duty is to support customers. This main responsibility covers lots of duties, such as: Providing introductory information to new customers Ensuring that customers are satisfied with products or services Following up with clients or customers to check that they’re still satisfied with any purchases Letting customers or clients know about additional products or services Determining the quickest, most effective ways to answer a client’s or customer’s questions Escalating queries and concerns Troubleshooting common issues with a product or service Working with a team of CSRs and other departments to find appropriate solutions

Description

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Drop your resume directly with the HR or WhatsApp +971553506634

Description

We are Urgently looking for a customer-oriented service representative. Customer Service Responsibilities list: Manage large amounts of incoming phone calls Generate sales leads. Requirements and skills: Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota. Note: Applicants must be in UAE.

Description

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Requirements: High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. NOTE: APPLICANT CAN APPLY INSIDE UAE

Description

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Description

We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response. To be a successful call center representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable. Call Center Representative Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. Building lasting relationships with clients and other call center team members based on trust and reliability. Utilizing software, databases, scripts, and tools appropriately. Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service. Making sales or recommendations for products or services that may better suit client needs. Taking part in training and other learning opportunities to expand knowledge of company and position. Adhering to all company policies and procedures. Call Center Representative Requirements: High school diploma or equivalent. More education or experience may be preferred. Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice. Understanding of company products, services, and policies. Proficiency with computers, especially with CRM software, and strong typing skills. Ability to ask prying questions and diffuse tense situations. Strong time management and decision making skills. Adaptability and accountability. Fluency in multiple languages may be desired.

Description

We are looking for highly organized candidates with excellent people skills for the position of a guest service representative. Guest service representatives are responsible for providing front desk services to guests, undertaking various administrative duties, and diffusing conflict or tension in hotels, among other duties. “Guest Service Representative Responsibilities: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. “Guest Service Representative Requirements: Exceptional interpersonal skills. Excellent written and verbal communication. NOTE: Applicant can apply inside UAE

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We at Markai Group are urgently looking to recruit experienced Direct Sales Credit Cards / Personal Loans / Tele-sales Senior Sales Executives at our Dubai office in United Arab Emirates for reputed Bank Channels.

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Role Summary: As a Partner Support Advisor you will act as the first point of contact for our customers by answering their queries through phone, chat or email. You will be responsible for resolving a wide variety of customer issues and educating them to resolve issues themselves. Tasks And Responsibilities Serves customers by providing product and service information and resolving product and service problems. Promptly respond to customer questions submitted via email, chat, phone or any other channels. Builds and maintains business relationships with our internal and external customers by providing prompt and accurate service so as to promote customer loyalty and retention. Ensures performance goals are being met consistently based on quality standards. Support the team members and provide training on best practices. Act as a subject matter expert to effectively partner with customers and departments across Property Finder to achieve desired outcomes by clarifying needs and providing appropriate solutions. Be an exceptional problem solver, maintaining knowledge of our agile technology and being able to use multiple systems and applications interchangeably. Demonstrate a thorough knowledge of policies, procedures and interrelationships for the area of responsibility. Exercise a fair degree of independent decision making and action in the performance of assigned tasks and duties. Make recommendations when policies and procedures need modification when problems arise. Diagnose the technical problem at the customer end and identify the possible solution (s) In case of code error, create a summary of the issue (s) and escalate it to the development team Report to the Manager on any issues which require further action Desired Qualifications: The ideal candidates will be comfortable in a fast-paced, multi-tasked, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service. One or more years’ experience in related positions. Familiarity with Microsoft Windows, Microsoft Outlook, and Internet Explorer Excellent typing skills Excellent English/Arabic language skills Ability to communicate correctly and clearly with both internal and external customers Excellent documentation skills Good comprehension skills– ability to clearly understand and state the issues customers present Good composition skills– ability to compose a grammatically correct, concise, and accurate written response Excellent customer service skills Ability to empathize with and prioritize customer needs Demonstrable conflict resolution and negotiating skills Ability to determine customer needs and provide appropriate solutions Effective problem solving skills Strong time management skills Action oriented and self-disciplined Adaptable/Open to change Excellent Teamwork

Description

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Customer Service Representative Requirements: High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Experience working with customer support. Note: Applicants must be in UAE.

Description

We are looking for highly organized candidates with excellent people skills for the position of a guest service representative. Guest service representatives are responsible for providing front desk services to guests, undertaking various administrative duties, and diffusing conflict or tension in hotels, among other duties. “Guest Service Representative Responsibilities: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. “Guest Service Representative Requirements: Exceptional interpersonal skills. Excellent written and verbal communication. NOTE: Applicant can apply inside UAE

Description

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Customer Service Representative Requirements: High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Experience working with customer support. Note: Applicants must be in UAE.

Description

We are looking for highly organized candidates with excellent people skills for the position of a guest service representative. Guest service representatives are responsible for providing front desk services to guests, undertaking various administrative duties, and diffusing conflict or tension in hotels, among other duties. “Guest Service Representative Responsibilities: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. “Guest Service Representative Requirements: Exceptional interpersonal skills. Excellent written and verbal communication. NOTE: Applicant can apply inside UAE

Description

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Customer Service Representative Requirements: High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Experience working with customer support. Note: Applicants must be in UAE.

Description

We are looking for highly organized candidates with excellent people skills for the position of a guest service representative. Guest service representatives are responsible for providing front desk services to guests, undertaking various administrative duties, and diffusing conflict or tension in hotels, among other duties. “Guest Service Representative Responsibilities: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. “Guest Service Representative Requirements: Exceptional interpersonal skills. Excellent written and verbal communication.

Description

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support.

Description

Job responsibilities: Welcoming guests upon arrival and providing a warm and friendly greeting. Assisting guests with check-in and check-out procedures, including handling reservations, and billing. Responding to guest inquiries and complaints in a timely and professional manner, and taking appropriate action to resolve any issues. Providing information to guests about facilities and services. Maintaining accurate records of guest interactions, preferences, and complaints. Monitoring guest feedback and reviews, and taking action to address any issues or areas for improvement. Providing feedback and suggestions to management on ways to improve guest satisfaction and overall guest experience. Job specifications: Good communication in English language. Graduate Fresher who are keen to pursue a career in Hospitality are encouraged to apply. Candidates with experience in customer service / front office preferred.

Description

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Customer Service Representative Requirements: High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Experience working with customer support. Note: Applicants must be in UAE.

Description

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Customer Service Representative Requirements: High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Experience working with customer support. Note: Applicants must be in UAE.

Description

Job Purpose: Serve customers by determining requirements, answering inquiries, resolving problems, escalation and follow-up with concerned departments; maintain accuracy in fulfilling customer requests and updating all relevant records. Job Description: Deliver the best customer service by attending and resolving queries / issues. Escalate unresolved queries according to the set escalation path, and follow-up to assure timely resolution. Analyze the various parts of a problem properly and develop logical solutions Manage difficult customer situations with a positive and professional behaviour, empathize and solicit feedback to improve service. Document and categorize all customer queries in the relevant system(s) to keep / share track of all status histories in all channels. follow up on registered cases / queries when necessary. Required Criteria: Bachelors degree preferably in business administration Atleast 3+ years experience Excellent English and Arabic communication skills Proficient in Microsoft Office Listening Skills Attention to detail Problem Solving Skills Stress management skills

Description

Job Summary Acquires job skills to resolve routine tasks requiring limited judgement. Focus is on routine tasks, using limited judgement of standard operating procedures. Supports the overall team. Responsibilities Queue Management / Reporting Reviews work order requests in the queue and responds to routine work orders by adhering to commitment times Involved in escalating and expediating higher level orders, upon supervision Actively follows up on work orders in the queue to support the overall team Maintains notes and records of activity fulfillment in the ticketing system Installations Rack and stack basic customer equipment, with guidance from more senior team members Supports routine intra-cage and infrastructure installations, under guidance, which may include: routine ladder racks and basic fiber raceways; basic cable management and support systems (patch panels); routine ground cabinets and basic post racks; and may perform tape changes and basic backup necessities Cross-Connect Supports basic cross-connect troubleshooting Testing / Troubleshooting Supports basic testing and routine installations of customer assets Supports standard layer 1 cross-connect certification testing, under supervision May learn more semi-routine testing, under supervision Stakeholder Partnership Supports the operations and security personnel team for breaks or other activities, when necessary Customer Management Supports customer satisfaction with timely adherence to following basic order execution requirements Delivers quality customer service experience when interfacing with customers Discusses time expectations on new deployments, by following standard operating procedure guidelines May support customers on-site through access and escorting services. Projects Supports fulfilment of projects under close supervision Training Completes assigned training in a timely manner Qualifications Typically requires a high school diploma and proven years of equivalent work experience

Description

Job Description POSITION OBJECTIVE Ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales Assisting the Store Manager in efficient and profitable operation of the store, in accordance with the Company policies and procedures End to end store responsibility in absence of Store Manager Promote the Loyalty Program of the company for maximizing loyalty and repeat sales Provide feedback to the Store Manager and Area Manager with regards to employees and products Key Responsibilities Must be fashionable / well-groomed and possess up-to-date product knowledge to ensure minimal stock loss Maintains knowledge of new product, trend and fashion directives at all times in order to effectively respond to and anticipate customer needs Ensuring the retail staff has the skill to provide highest levels of customer service for maximizing the sales Assisting the Store Manager in implementation of operating procedures at the store as per the company standards Ensure the brand and company’s policies and procedures are adhered by all the staff at all the times.

Description

As Guest Experience Agent, your main responsibilities will be related to all activities relevant to the Front of the House operations such as the reception, check in / out, rooming of all Hotel guests, foreign exchange and assisting them with inquiries. Welcoming guests with a smile and providing accurate information concerning hotel facilities, venues and functions. Handling guest inquiries, supervises the issue of keys, mail, messages and parcels to the guests. Ensures maximum interaction is achieved with Hotel Guests, specifically VIPs, and that Loyalty card holders are recognized as per their status and receive special treatment as per IHG standards. What We Need From You It is not just about completing tasks and doing the work! We are looking for personality, originality, creativity, focus and a passion to deliver great results directly and via the whole team! Previous experience in a similar role required. Customer service and excellent English communication skills, additional languages preferred. Strong ability to build and maintain relationships.

Description

Housekeeping Co was established in 2011, as a premier housekeeping service for families in Dubai. For the past 10 years, Housekeeping Co. is the market leader in recruitment and placement of full time maids (live-in). In 2021, the company established the largest residential training centre for all newly onboarded maids in Dubai. Job Responsibilities: Possessing excellent product knowledge to enhance customer support. Planning the training and standardization of service delivery. Relaying extensive product information to customers To provide excellent customer service at branch customer Qualifications: We are seeking driven and energetic customer service professionals to join our Team. Engaging with Clients in the welfare and management of domestic staff. Provide the utmost customer happiness, delivering honest and reliable advice and guidance. For those with a passion for people A Company Benefits: Fully funded Employment Visa, EID and Medical Insurance. Gratuity at the end of your service. 30-days paid vacation and flight ticket allowance annually. Professional and executive offices, 1-minute walk from metro stations.

Description

We are looking for a Customer Service Representative to join our team at SINOTRANS. The successful candidate will be responsible for providing a consistently high quality commercial distribution channel between the customer and the SINOTRANS Organization. This includes answering customer inquiries, arranging documents and filling, resolving customer complaints and queries, maintaining records of all transactions and interactions with customers, upselling services, building long-term relationships with customers, and providing general and support services on a local level. Additionally, the Customer Service Representative will check and raise invoices as per company objectives, identify and escalate consistent or recurring problems with the systems functionality, assist management and Team Manager with any assigned special projects, and provide backup to the team manager when required. The ideal candidate should have excellent communication skills, be customer-oriented, have problem-solving abilities, and be able to work independently as well as part of a team.

Description

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Customer Service Representative Requirements: High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Experience working with customer support. Note: Applicants must be in UAE.

Description

Job Summary Acquires job skills to resolve routine tasks requiring limited judgement. Focus is on routine tasks, using limited judgement of standard operating procedures. Supports the overall team. Responsibilities Queue Management / Reporting Reviews work order requests in the queue and responds to routine work orders by adhering to commitment times Involved in escalating and expediating higher level orders, upon supervision Actively follows up on work orders in the queue to support the overall team Maintains notes and records of activity fulfillment in the ticketing system Installations Rack and stack basic customer equipment, with guidance from more senior team members Supports routine intra-cage and infrastructure installations, under guidance, which may include: routine ladder racks and basic fiber raceways; basic cable management and support systems (patch panels); routine ground cabinets and basic post racks; and may perform tape changes and basic backup necessities Cross-Connect Supports basic cross-connect troubleshooting Testing / Troubleshooting Supports basic testing and routine installations of customer assets Supports standard layer 1 cross-connect certification testing, under supervision May learn more semi-routine testing, under supervision Stakeholder Partnership Supports the operations and security personnel team for breaks or other activities, when necessary Customer Management Supports customer satisfaction with timely adherence to following basic order execution requirements Delivers quality customer service experience when interfacing with customers Discusses time expectations on new deployments, by following standard operating procedure guidelines May support customers on-site through access and escorting services. Projects Supports fulfilment of projects under close supervision Training Completes assigned training in a timely manner Qualifications Typically requires a high school diploma and proven years of equivalent work experience

Description

What will I be doing? As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Guest Service Agent truly influences the first impressions of our Guests and, therefore, are responsible for performing the following tasks to the highest standards: Guest Service Agents serving are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Previous experience in a customer-focused industry Positive attitude and good communication skills Commitment to delivering a high level of customer service Excellent grooming standards Calm, efficient, and organized with great attention to detail Ability to multi-task while maintaining a positive attitude when working with a Guest Professional manner with an emphasis on hospitality and guest service Ability to work on your own and as part of a team Competent level of IT proficiency It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous experience in cash handling Front Office/Concierge experience in the hotel, leisure, and/or entertainment sectors Conflict resolution experience

Description

Job Purpose: Serve customers by determining requirements, answering inquiries, resolving problems, escalation and follow-up with concerned departments; maintain accuracy in fulfilling customer requests and updating all relevant records. Job Description: Deliver the best customer service by attending and resolving queries / issues. Escalate unresolved queries according to the set escalation path, and follow-up to assure timely resolution. Analyze the various parts of a problem properly and develop logical solutions Manage difficult customer situations with a positive and professional behaviour, empathize and solicit feedback to improve service. Document and categorize all customer queries in the relevant system(s) to keep / share track of all status histories in all channels. follow up on registered cases / queries when necessary. Required Criteria: Bachelors degree preferably in business administration Atleast 1 to 2 years experience Excellent English and Arabic communication skills Proficient in Microsoft Office Listening Skills Attention to detail Problem Solving Skills Stress management skills

Description

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Customer Service Representative Requirements: High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Experience working with customer support. Note: Applicants must be in UAE.

Description

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Customer Service Representative Requirements: High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Experience working with customer support. Note: Applicants must be in UAE.

Description

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Requirements: High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset

Description

KEY RESULTS ACCOUNTABILITIES # Pursue and completing all incoming and outgoing letters via electronic messaging program, and reply to the subject after ensuring the procedure is taken in regards to. # Coordinating and Follow up with Inspection Team 24/7. # Pursue the attendance of RROWS Office employee and send a monthly report to them. Qualifications KNOWLEDGE,SKILLS AND EXPERIECE Education # Diploma with 0-2 years of experince / OR High School with minimum of five years of experience Skills # Career Path Development: Senior Supervisor # Good listener and communicator who effectively conveys information verbally and in writing. # Fluent in English reading, writing and speaking. Arabic will be an advantage. # Basic Computer-literate performer

Description

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Customer Service Representative Requirements: High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Experience working with customer support. Note: Applicants must be in UAE.

Description

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Requirements: High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Interested applicants send your CV NOTED: Applicant can apply only inside UAE

Description

Responsibilities Memorize scripts for products and services, and refer to them during calls Build positive relationships by going above and beyond with customer service, ensuring that all questions, cancellations, and confirmations are handled appropriately Identify opportunities for driving sales and revenue of the company’s existing product suite, and seize opportunities to upsell when appropriate Meet daily qualitative and quantitative targets for yourself and your team, and achieve all objectives for service, productivity, and quality Create and maintain record of daily problems and remedial actions taken, using call-center database Leverage data and insights gathered by the call center to recommend and influence process improvements

Description

Dubai based Car rental firm is looking out for a dynamic & vibrant customer service / sales representative. Ideal candidate should be an all rounder, when it comes to providing sales and aftersales support to clients, and a motorhead who is passionate about automobiles. If you are someone who takes initiative in learning and has the zeal to reach the top, this opening is definitely for you. Please note, this job demands a lot of dedication, and we are only looking for candidates who can prove to be an asset to the firm and see a long term future in the business. Only candidates with prior customer service / operations experience in car rental may apply. We are only looking for candidates holding prior experience in car rental within UAE

Description

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Customer Service Representative Requirements: High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Experience working with customer support. Note: Applicants must be in UAE.

Description

We are looking for a well-spoken telesales representative to be responsible for soliciting sales and donations over the telephone. The tele sales representative’s responsibilities include contacting potential customers, reading from a prescribed script, focusing on customer needs to close sales, and documenting customer information, purchases, and reactions. Responsibilities: Initiating sales with potential customers over the phone. Asking questions to engage customers and keep the conversation going. Requirements: Excellent communication skills. Creative thinking skills. NOTE: Applicant must be in UAE

Description

Customer Service Duties and Responsibilities: Illustration of rep using headset. Text reads: “Sample customer service duties: Answer incoming customer calls, Turn frustrated clients into repeat customers, Update customer service databases, Stay updated on product knowledge” A Customer Service Representative’s duty is to support customers. This main responsibility covers lots of duties, such as: Providing introductory information to new customers Ensuring that customers are satisfied with products or services Following up with clients or customers to check that they’re still satisfied with any purchases Letting customers or clients know about additional products or services Determining the quickest, most effective ways to answer a client’s or customer’s questions Escalating queries and concerns Troubleshooting common issues with a product or service Working with a team of CSRs and other departments to find appropriate solutions

Description

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Customer Service Representative Requirements: High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Experience working with customer support.

Description

Customer Service Duties and Responsibilities: Illustration of rep using headset. Text reads: “Sample customer service duties: Answer incoming customer calls, Turn frustrated clients into repeat customers, Update customer service databases, Stay updated on product knowledge” A Customer Service Representative’s duty is to support customers. This main responsibility covers lots of duties, such as: Providing introductory information to new customers Ensuring that customers are satisfied with products or services Following up with clients or customers to check that they’re still satisfied with any purchases Letting customers or clients know about additional products or services Determining the quickest, most effective ways to answer a client’s or customer’s questions Escalating queries and concerns Troubleshooting common issues with a product or service Working with a team of CSRs and other departments to find appropriate solutions.

Description

Requirements Role:- 1. calling customers, or take calls 2. Supporting customers 3. Discount escalations 4. Phone and computers Employment: Full Time Designation – Customer Service JD Shift Jobs- 8 hours- 1 hour break Rotational days off work up to 10 PM Any gender

Description

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Customer Service Representative Requirements: High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Experience working with customer support. Note: Applicants must be in UAE.

Description

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Customer Service Representative Requirements: High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Experience working with customer support. Note: Applicants must be in UAE.

Description

The main responsibilities of the position include: • Developing and maintaining excellent relationships with prospective and existing clients • Responsible for activating new client leads and following up with potential clients • Handling client inquiries and ensuring that high level service is provided • Performing personal clientele analysis and taking actions as required • Staying abreast of the latest developments, products and marketing promotions that the company launches and the relevant terms and conditions; and communicating them to the clients • Ensuring compliance with the company’s legal guidelines and compliance procedures • Providing suggestions on system enhancements • Always acting in the best interest of the company, and cooperating with the rest of the Client Relations team in order to perform business development • Contributing to the team effort by achieving targeted results • Cooperating effectively with other departments as necessary • Any other task required by the line manager Employment Type Full Time

Description

Hiring Call Centre Agent to attract investors in international stock market. Candidates with telesales experience preferred. Job based on “High Commission”, Employment visa+Med insurance required English good communication skills, .

Description

A leading premium-managed vacation rental and short-term executive homes operator leveraging the future of a shared economy is looking to hire a Guest Relations Officer. This exciting opportunity in the alternative hospitality space is suitable for someone who is ambitious, social and want to contribute towards to growth of an innovative company in the hospitality space. Job Responsibility: On site meet and assist services for Guests checking into the company’s managed properties Review Check-in lists daily to welcome guests. Assistance on all guest inquiries needs and concerns Liaising with different company departments in order to address any service requirements

Description

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Customer Service Representative Requirements: High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Experience working with customer support.

Description

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Customer Service Representative Requirements: High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Experience working with customer support. Note: Applicants must be in UAE.

Description

Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives

Description

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Customer Service Representative Requirements: High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Experience working with customer support. Note: Applicants must be in UAE.

Description

Receptionist/Customer Services Duties and Responsibilities: Illustration of rep using headset. Text reads: “Sample customer service duties: Answer incoming customer calls, Turn frustrated clients into repeat customers, Update customer service databases, Stay updated on product knowledge” A Customer Service Representative’s duty is to support customers. This main responsibility covers lots of duties, such as: Providing introductory information to new customers Ensuring that customers are satisfied with products or services Following up with clients or customers to check that they’re still satisfied with any purchases Letting customers or clients know about additional products or services Determining the quickest, most effective ways to answer a client’s or customer’s questions Escalating queries and concerns Troubleshooting common issues with a product or service Working with a team of CSRs and other departments to find appropriate solutions

Description

Job Responsibility: On site meet and assist services for Guests checking into the company’s managed properties Review Check-in lists daily to welcome guests. Assistance on all guest inquiries needs and concerns Liaising with different company departments in order to address any service requirements Address customer complaints and escalate to operations manager when needed Ensure compliance with health and quality standards. Stay in touch with the guest from check-in to checkout. Requirements: (Freshers can apply ) A minimum experience in recognized hotel or hospitality front office services Can display strong local knowledge, including knowledge of areas of interest, local events and attractions, as well as be able to promote company’s value added services. Friendly personality that is socially engaging, but can also deal with high pressure and high guest expectations. Self-motivated individual that can devise solutions, and improve service delivery and client satisfaction. Highly responsive and committed attitude Highly developed communication skills, including verbal and written. Strong proficiency in English and basic Arabic knowledge If you feel you are competent to the role and build your career in the fast growing environment within the hospitality space please click apply and we shall get back to you should you show potential. Benefits : Company visa ,Health Insurance and Telephone

Description

Hiring Call Centre Agent to attract investors in international stock market. Candidates with tele sales experience preferred. Job based on “High Commission”, Employment visa + Med insurance. Arabic, English and Urdu Hindi speakers required. Job Types: Full-time, Permanent, Fresher

Description

responsibilities: Take customer calls and provide accurate, satisfactory answers to their queries and concerns De-escalate situations involving dissatisfied customers, offering patient assistance and support Call clients and customers to inform them about the company’s new products, services and policies Guide callers through troubleshooting, navigating the company site or using the products or services Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items Collaborate with other call center professionals to improve customer service Help to train new employees and inform them about the company’s customer management policies ONLY THOSE IN UAE USE EMAIL/WHATSAPP TO APPLY WITH CV

Description

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Customer Service Representative Requirements: High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Experience working with customer support. Note: Applicants must be in UAE.

Description

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Customer Service Representative Requirements: High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Experience working with customer support. Note: Applicants must be in UAE.

Description

As a Customer Service Representative at a bank, your job responsibilities typically include: Assisting customers: You will interact with customers, both in person and over the phone, to provide them with information about banking products and services, help them open accounts, process transactions, and address their inquiries or issues in a professional and courteous manner. Managing customer accounts: You will handle various account-related activities, such as account openings, closures, updates, and maintenance, including updating customer information, changing account beneficiaries, and processing account transfers. Providing financial advice: You will offer basic financial advice to customers, such as explaining different types of accounts, interest rates, and loan options, and help them make informed decisions based on their financial needs and goals. Resolving customer complaints: You will handle customer complaints and issues, including investigating and resolving problems related to transactions, account balances, fees, and other banking-related matters, and ensuring customer satisfaction. Processing transactions: You will process various types of transactions, including deposits, withdrawals, transfers, and payments, and ensure accuracy and compliance with banking regulations and policies. Cross-selling products and services: You will identify opportunities to cross-sell or upsell bank products and services, such as credit cards, loans, insurance, and investment options, based on customers’ needs and interests. Promoting bank services: You will educate customers about the bank’s services and promote them, such as online and mobile banking, ATM usage, and other self-service options, to enhance customer experience and convenience. Maintaining records: You will accurately maintain customer records, transaction logs, and other documentation related to customer interactions, transactions, and inquiries, and ensure compliance with record-keeping and data protection regulations. Adhering to policies and regulations: You will comply with bank policies, procedures, and regulations, such as Know Your Customer (KYC), Anti-Money Laundering (AML), and Customer Information Privacy, to ensure the bank’s compliance with regulatory requirements. Continuous learning and development: You will stay updated with the bank’s products, services, policies, and procedures through ongoing training and professional development opportunities to enhance your knowledge and skills as a customer service representative.

Description

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Customer Service Representative Requirements: High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Experience working with customer support. Note: Applicants must be in UAE.

Description

Customer Service Duties and Responsibilities: A Customer Service Representative’s duty is to support customers. This main responsibility covers lots of duties, such as: Providing introductory information to new customers Ensuring that customers are satisfied with products or services Following up with clients or customers to check that they’re still satisfied with any purchases Letting customers or clients know about additional products or services Determining the quickest, most effective ways to answer a client’s or customer’s questions Escalating queries and concerns Troubleshooting common issues with a product or service Working with a team of CSRs and other departments to find appropriate solutions

Description

Responsibilities: Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution. Maintains financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed.

Description

Responsibilities: Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution. Maintains financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed.

Description

Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. Building lasting relationships with clients and other call center team members based on trust and reliability. Utilizing software, databases, scripts, and tools appropriately. Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service. Making sales or recommendations for products or services that may better suit client needs. Taking part in training and other learning opportunities to expand knowledge of company and position. Adhering to all company policies and procedures.

Description

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels Responsibilities Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Requirements and skills Strong phone contact handling skills and active listening Familiarity with CRM systems and practices NOTE: Applicant can apply if you are inside UAE

Description

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Customer Service Representative Requirements: High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Experience working with customer support. Note: Applicants must be in UAE.

Description

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Customer Service Representative Requirements: High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Experience working with customer support. Note: Applicants must be in UAE.

Description

Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. Building lasting relationships with clients and other call center team members based on trust and reliability. Utilizing software, databases, scripts, and tools appropriately. Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service. Making sales or recommendations for products or services that may better suit client needs. Taking part in training and other learning opportunities to expand knowledge of company and position. Adhering to all company policies and procedures. APPLY IF YOUR IN UAE USE EMAIL OR WHATSAPP

Description

customer service representatives: Listen to customers’ concerns, issues and questions Resolve customers’ concerns and answer customers’ questions to your best ability Maintain a positive attitude and calmly respond to customers’ complaints Open new customer accounts Attract customers by promoting the product and company positively, answering questions and addressing concerns as they arise Recommend possible products to meet the customers’ needs Refer issues and questions to managers if necessary Prepare product and customer reports by gathering data collected during customer interactions ONLY THOSE IN UAE APLLY ON EMAIL/ WHATSAPP

Description

including: Interpersonal and customer service skills Analytical and problem-solving skills Multitasking and organizational skills Ability to answer a high volume of calls and/or emails daily Ability to share work among a customer service team Attentiveness and patience Time-management skills Ability to find the positive in any situation ONLY THOSE IN UAE

Description

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Customer Service Representative Requirements: High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Experience working with customer support. Note: Applicants must be in UAE.

Description

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Description

Duties and Responsibilities: A Customer Service Representative’s duty is to support customers. This main responsibility covers lots of duties, such as: Providing introductory information to new customers Ensuring that customers are satisfied with products or services Following up with clients or customers to check that they’re still satisfied with any purchases Letting customers or clients know about additional products or services Determining the quickest, most effective ways to answer a client’s or customer’s questions Escalating queries and concerns Troubleshooting common issues with a product or service Working with a team of CSRs and other departments to find appropriate solutions

Description

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Customer Service Representative Requirements: High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Experience working with customer support. Note: Applicants must be in UAE.

Description

We are looking for a Customer Service to provide excellent customer service and to promote this idea throughout the organisation . The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectationsResponsibilities Improve customer service experience, create engaged customers and facilitate organic growth Take ownership of customers issues and follow problems through to resolution Set a clear mission and deploy strategies focused towards that mission Develop service procedures, policies and standards Keep accurate records and document customer service actions and discussions Analyse statistics and compile accurate reports Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment Keep ahead of industry’s developments and apply best practices to areas of.

Description

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Customer Service Representative Requirements: High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Experience working with customer support. Note: Applicants must be in UAE. Interested candidates can directly apply by sending CV on Email: We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Customer Service Representative Requirements: High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Experience working with customer support. Note: Applicants must be in UAE. Interested candidates can directly apply by sending CV on Email: We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Customer Service Representative Requirements: High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Experience working with customer support. Note: Applicants must be in UAE.

Description

Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales.

Description

We are looking for a Customer Service Trainer to educate our support, sales and customer service teams by conducting seminars and interactive courses. Customer Service Trainer responsibilities include facilitating on-the-job coaching, developing educational material and organizing training sessions for new hires. If you’re familiar with teaching soft skills like negotiation and problem-solving, we’d like to meet you. Ultimately, you will make sure our customer service representatives develop their skills and successfully address clients’ needs.

Description

Roles & Responsibilities A Cashier cum Customer Service role in a hotel typically involves the following responsibilities: Handling cash transactions accurately and efficiently for guest purchases. Resolving customer inquiries and complaints in a friendly and professional manner. Maintaining a clean and organized work area. Assisting with the upkeep of guest rooms and common areas. Performing basic mathematical calculations to handle payments. Keeping track of inventory and informing management of any discrepancies. Following hotel policies and procedures, as well as local laws and regulations. Providing guests with information about hotel amenities, services, and local attractions. Cross-selling hotel products and services to increase revenue. Maintaining a positive and professional demeanor at all times. Employment Type Full Time Company Industry Hotels Hospitality Department / Functional Area Cashier Teller Billing & Payment