Description

A cashier customer service job typically involves handling financial transactions and providing customer assistance. Here is a detailed job description for such a role:

Job Title: Cashier/Customer Service Representative
Responsibilities:

Customer Interaction:
Greet customers as they enter the store.
Provide assistance and answer questions about products and services.
Handle customer complaints and resolve issues in a friendly and efficient manner.

Transaction Processing:
Operate cash registers and handle cash transactions accurately.
Process payments, including cash, credit/debit cards, and checks.
Issue receipts, refunds, or change to customers.
Ensure the cash drawer is balanced at the end of each shift.

Product Handling:
Assist customers in locating products within the store.
Restock shelves and ensure products are properly displayed.
Maintain knowledge of current sales and promotions.

Record Keeping:
Maintain accurate records of transactions.
Prepare reports related to sales, returns, and inventory.

General Duties:
Keep the checkout area clean and organized.
Follow store policies and procedures.
Assist with opening and closing duties as needed.

Skills and Qualifications:
Education:
High school diploma or equivalent.

Experience:
Previous experience in a retail or customer service setting preferred.

Skills:
Strong communication and interpersonal skills.
Basic math skills and attention to detail.
Ability to handle transactions accurately and efficiently.
Proficiency in using cash registers and related equipment.

Attributes:
Friendly and approachable demeanor.
Ability to work in a fast-paced environment.
Problem-solving skills and patience.
Physical Requirements:
Ability to stand for extended periods.
Ability to lift and carry up to 20 pounds.