Description

Job Summary:
The Front Desk Receptionist is responsible for welcoming guests, managing reservations, and providing information about the hotel and its services.

Key Responsibilities:

Greet and check-in/check-out guests efficiently.
Manage reservations via phone, email, and online booking systems.
Handle guest inquiries and provide information about hotel services, local attractions, and transportation.
Process payments and manage billing records.
Coordinate with other departments to fulfill guest requests.
Qualifications and Skills:

High school diploma or equivalent.
Proven experience in customer service or hospitality.
Proficiency in MS Office and hotel management software.
Excellent communication and interpersonal skills.
Fluency in English; knowledge of Arabic or other languages is an advantage.