Description

A School Receptionist plays a key role in managing the administrative operations of a school. Here is a sample job description (JD) for a School Receptionist:

Job Title: School Receptionist
Location: [School Name], [City/State]
Reports to: Office Manager / Principal
Job Summary:
The School Receptionist is responsible for providing front-office support, maintaining a welcoming environment, and ensuring smooth communication within the school community. This individual serves as the first point of contact for parents, students, staff, and visitors, and manages various administrative tasks.

Key Responsibilities:
Front Desk Management:

Greet and assist students, parents, and visitors in a professional and courteous manner.
Answer incoming calls, transfer them to appropriate departments, and take messages when necessary.
Monitor and manage the school’s front office email.
Visitor Management:

Manage visitor check-in/out process, ensuring all visitors follow school security protocols.
Provide visitor passes and ensure proper visitor logs are maintained.
Student Attendance:

Record daily student attendance in the school’s system.
Communicate with parents regarding student absences and tardiness.
Assist in preparing attendance reports for school staff.
Administrative Support:

Provide administrative support to the school’s staff, including typing, filing, photocopying, and data entry.
Distribute mail and packages to the appropriate staff and departments.
Assist with scheduling appointments and maintaining school calendars.
Coordinate and communicate transportation or other special arrangements for students as needed.
Communication:

Handle general inquiries and provide information to parents and visitors regarding school events, policies, and procedures.
Communicate with teachers, school administrators, and other staff to relay important messages or schedule changes.
Supplies and Inventory:

Manage office supplies inventory, ordering supplies as needed.
Coordinate maintenance requests for office equipment.
Other Duties:

Assist in organizing school events, meetings, and activities.
Support emergency procedures, such as drills or school lockdowns.
Handle other duties as assigned by school administration.
Qualifications:
Education:

High school diploma or equivalent required; additional education in office administration or related field preferred.
Experience:

Prior experience as a receptionist or administrative assistant, preferably in a school or educational environment.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and office management software.
Skills:

Excellent communication and interpersonal skills.
Strong organizational abilities and attention to detail.
Ability to handle sensitive information with confidentiality.
Ability to multitask in a fast-paced environment.