Customer Service Representative vacancy in Dubai, United Arab Emirates.
Customer Service Representatives Needed
Location: Dubai, UAE
Are you passionate about helping others? We are hiring Customer Service Representatives to join our team in Dubai. This role is perfect for individuals who are detail-oriented, have excellent communication skills, and are eager to provide top-notch service to our clients.
Responsibilities:
Respond to customer inquiries via phone, email, and chat
Resolve customer issues promptly and professionally
Maintain accurate customer records
Provide product and service information
Identify and escalate complex issues to the relevant department
Strive to meet and exceed customer satisfaction goals
Requirements:
Prior experience in a customer service role is preferred
Strong communication and problem-solving skills
Fluent in English; additional languages are a plus
Ability to work in a fast-paced environment
Proficient in MS Office and CRM systems
Benefits:
Competitive salary
Performance bonuses
Professional development opportunities
Positive work environment