Jobs in United Arab Emirates Jobs in Dubai, Abu Dhabi, UAE

Call Center Agent

  • Employer:
    Ace Consult
  • Salary:
    negotiable
  • Job type:
    FULL_TIME
  • Posted:
    December 13, 2024
  • Category:
    Customer Service

JOB DESCRIPTION

Call Center Agent vacancy in Dubai, United Arab Emirates.


  • Industry: Airlines
  • Career: Mid Career
  • Job Location: Dubai
  • Salary: AED 3501-4000
  • Experience: 1 – 2 Years
  • Job Type: Full Time
  • Gender: Any
  • Street: Deira
  • City: Dubai

Description

Call Center Agent Position Available
Location: Dubai, UAE

We are looking for enthusiastic and customer-focused Call Center Agents to join our team in Dubai. If you have excellent communication skills and enjoy assisting customers, this role is for you!

Responsibilities:

Handle inbound and outbound calls professionally and efficiently
Respond to customer inquiries and resolve complaints in a timely manner
Provide detailed information about products and services
Record and update customer details and interactions in the system
Meet call center performance targets and KPIs
Work collaboratively with the team to ensure customer satisfaction
Requirements:

Previous experience in a call center or customer service role is preferred
Excellent communication skills in English; additional languages are a plus
Strong problem-solving and multitasking abilities
Proficiency in MS Office and call center software
Positive attitude and ability to handle challenging situations calmly
Flexibility to work in shifts if required
Benefits:

Competitive salary with performance-based incentives
Training and professional development opportunities
Supportive and dynamic work environment


Interested Candidates should send their CV.
Please never pay any money to get a Job in Dubai or UAE as a whole. It is free to get Jobs in Dubai. Even the UAE Law does not allow paying money to get a Job. A true Employer can never ask for money from you. That said, we hope you will be able to find a wonderful job in UAE. We advise you to get our latest jobs in your email by Subscrbing to Email Alerts above.