Description

We are seeking a motivated and customer-oriented individual to join our team as a Customer Service Representative. The ideal candidate will be responsible for assisting customers, addressing inquiries, and ensuring excellent service delivery. If you enjoy interacting with people and have a passion for helping others, we would love to hear from you!

Key Responsibilities:

Handle customer inquiries via phone, email, and live chat.
Provide accurate information regarding products, services, and company policies.
Resolve customer complaints in a professional and timely manner.
Maintain a high level of professionalism and customer satisfaction.
Assist with processing orders, returns, and exchanges.
Collaborate with other departments to ensure customer needs are met.
Keep accurate records of customer interactions and transactions.
Qualifications:

High school diploma or equivalent (higher education preferred).
Previous experience in customer service is an advantage.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Positive attitude and problem-solving abilities.
Proficient in using computers and basic office software.
Benefits:

Competitive salary.
Health benefits.
Opportunities for growth and advancement.
A friendly and supportive work environment.