Description

Customer Service Representative
We are looking for a friendly and professional Customer Service Representative to join our team. If you have excellent communication skills and a passion for helping customers, we encourage you to apply!

Key Responsibilities:
 Assist customers with inquiries, complaints, and service requests.
 Provide information about products and services.
 Handle phone calls, emails, and live chat support.
 Process orders, returns, and exchanges efficiently.
 Maintain customer records and update databases.
 Resolve customer issues with a positive and problem-solving approach.
 Ensure high levels of customer satisfaction.

Requirements:
 Previous experience in customer service is a plus.
 Strong verbal and written communication skills.
 Ability to handle multiple tasks and work under pressure.
 Good problem-solving and interpersonal skills.
 Proficiency in Microsoft Office and CRM systems is an advantage.
 Willingness to work flexible shifts, including weekends and holidays.

What We Offer:
 Competitive salary and performance-based incentives.
 Career growth and professional development opportunities.
 Friendly and team-oriented work environment.