Jobs in United Arab Emirates Jobs in Dubai, Abu Dhabi, UAE

Guest Service Agent

  • Employer:
    Ace Consult
  • Salary:
    negotiable
  • Job type:
    FULL_TIME
  • Posted:
    April 21, 2025
  • Category:
    Customer Service

JOB DESCRIPTION

Guest Service Agent vacancy in Dubai, United Arab Emirates.


  • Industry: Hotels/Restaurant
  • Career: Entry Level
  • Job Location: Dubai
  • Salary: AED 3501-4000
  • Experience: 1 – 2 Years
  • Job Type: Full Time
  • Gender: Any
  • Street: Deira
  • City: Dubai

Description

Check-In/Check-Out: Manage the check-in and check-out processes efficiently, ensuring accuracy in reservations and billing.
Guest Assistance: Address guest inquiries, concerns, and special requests in a friendly and professional manner.
Information Provider: Provide information about hotel services, local attractions, and dining options, enhancing the guest’s experience.
Troubleshooting: Resolve guest complaints and issues promptly, liaising with other departments as necessary.
Reservation Management: Assist with booking reservations, modifying existing reservations, and maintaining the hotel occupancy database.
Guest Engagement: Build rapport with guests, ensuring their needs are anticipated and met throughout their stay.
Administrative Tasks: Perform administrative duties, such as handling correspondence, maintaining records, and processing payments.
Promote Services: Promote and upsell hotel services and amenities to enhance guest satisfaction and increase revenue.


Interested Candidates should send their CV.
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