Description

Responsibilities:

Supervise and coordinate the activities of restaurant staff, including servers, hosts, and kitchen staff.
Train new employees and provide ongoing coaching and feedback to ensure high levels of performance.
Monitor the quality of service and food presentation to ensure consistency and customer satisfaction.
Handle customer inquiries, concerns, and complaints in a professional and timely manner.
Maintain cleanliness and sanitation standards in the restaurant to ensure compliance with health and safety regulations.
Assist in inventory management, including ordering supplies, monitoring stock levels, and conducting inventory counts.
Ensure compliance with company policies, procedures, and standards of service.
Collaborate with the management team to develop and implement strategies to achieve sales targets and improve profitability.
Perform other duties as assigned by the restaurant manager.

Requirements:

Bachelor’s degree in hospitality management, business administration, or a related field preferred.
Proven experience as a restaurant supervisor or in a similar role.
Strong leadership and team management skills.
Excellent communication and interpersonal skills.
Knowledge of food and beverage operations and service standards.
Ability to work well under pressure in a fast-paced environment.