Description

Responsibilities:

Supervise and coordinate the activities of store staff, including sales associates and cashiers.
Train, coach, and motivate staff to provide exceptional customer service and achieve sales targets.
Ensure compliance with company policies and procedures, including inventory management, cash handling, and security measures.
Monitor inventory levels and order merchandise to maintain optimal stock levels.
Conduct regular stock checks and audits to identify discrepancies and implement corrective actions.
Handle customer inquiries, complaints, and requests in a professional and timely manner.
Maintain a clean and organized store environment, including displays and merchandise presentation.
Prepare sales reports and analyze sales data to identify trends and opportunities for improvement.
Collaborate with the management team to develop strategies for increasing sales and profitability.

Requirements:

Bachelor’s degree or equivalent.
Proven experience in a supervisory role in retail or a related industry.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Knowledge of inventory management and retail operations.
Ability to work under pressure and in a fast-paced environment.
Proficiency in MS Office Suite and point-of-sale (POS) systems.