Description

Job Title: Hostess

Job Overview:
We are seeking a charismatic and customer-focused individual to join our team as a Hostess at [Hotel Name]. The Hostess will be responsible for providing a warm welcome to guests, managing reservations, and ensuring smooth operations in our dining areas.

Responsibilities:
Greet guests as they arrive and escort them to their tables.
Manage reservations and seating arrangements to optimize dining space.
Provide menus to guests and assist with any inquiries regarding menu items.
Communicate effectively with kitchen and waitstaff to ensure timely service.
Maintain a clean and organized reception area and dining room.
Monitor guest satisfaction and address any concerns or special requests.
Assist in coordinating special events and private dining bookings.
Uphold the hotel’s standards of hospitality and professionalism at all times.
Requirements:

Previous experience as a hostess or in a customer service role is preferred.
Excellent communication and interpersonal skills.
Ability to remain calm and courteous under pressure.
Strong organizational skills and attention to detail.
Knowledge of reservation systems and basic computer proficiency.
Professional appearance and demeanor.
Flexibility to work evenings, weekends, and holidays as required.

Benefits:
Competitive salary and benefits package.
Opportunities for career advancement within the hotel group.
Employee discounts on hotel amenities and dining.
Positive and inclusive work environment.