Description

Duties and Responsibilities:

Responsible for smooth operation of the floor assigned.
Responsible for the performance of floor staff.
Supervise Room Attendants
Organizes and facilitates the room-making process.
Daily allocation of rooms and cleaning tasks to team members.
Responsible for the cleanliness of guest rooms, corridors and heart of the house area of the floor.
Checks the occupied and departure rooms, giving special attention to guest needs.
Manage guest requests, including VIP amenities, and communicating them to the relevant team members
Routine inspection of guest bedrooms to ensure they meet standards.
Maintain awareness of all room categories and amenities.
Achieve positive outcomes from guest queries in a timely and efficient manner
Carry out lost and found procedures.
Report maintenance issues to Maintenance/Engineering Department.
Assist Housekeeping Manager with training requirements.
Comply with property security, fire regulations and all health and safety legislation.
Assist other departments wherever necessary and maintain good working relationships.

NB: Visa, Medical insurance, Accommodation, Transportation all will be provided by the company.