Description

Responsibilities:

Greet and welcome visitors and guests with a warm and courteous demeanor.
Answer phone calls and direct them to the appropriate person or department.
Respond to inquiries and provide information about the company’s products, services, and policies.
Manage the reception area, ensuring it is clean, organized, and stocked with necessary supplies.
Receive and sort incoming mail and packages, distributing them to the appropriate recipients.
Schedule appointments and meetings for staff members and assist in coordinating conference room bookings.
Maintain accurate records of visitor logs, appointments, and staff whereabouts.
Assist in administrative tasks such as data entry, filing, and photocopying.
Handle customer inquiries and complaints in a professional and timely manner, escalating issues when necessary.
Collaborate with other departments to ensure smooth operations and customer satisfaction.

Requirements:

High school diploma or equivalent.
Prior experience as a receptionist or in a customer-facing role is preferred.
Excellent communication and interpersonal skills.
Professional appearance and demeanor.
Strong organizational and multitasking abilities.
Proficiency in MS Office Suite.
Ability to work independently and as part of a team.
Fluency in English; knowledge of additional languages is a plus.