Description

As a Customer Care Executive, you will carry out the assigned tasks and responsibilities in the school. You will also provide additional support to the operations department whenever required.

Essential Skills and Qualifications:

Bachelors Degree or equivalent.

Proficient in English; (verbal and written)

Effective communicator (written and spoken)

Be fully versed in all the rules and regulations of the regulatory authorities and other relevant governing bodies (RTA, KHDA, MOE)

Advanced user of Microsoft Office.

Ability to work well in a team environment.

Time management skills Ability to multi-task and handle peaks in workload.

Salary:

AED 4,000 to 5,000 per month inclusive of fixed allowances.

Additional benefits: Medical, Airfare and Tuition Fee Concession.

Requirements

Essential Experiences:

A minimum of two years in a customer service focused role.

Demonstrate a high level of interpersonal skills and proven ability to effectively communicate (in both oral and in written form) with all levels of management, employees, customers, and other stakeholders.

Demonstrated commitment to the processes of continuous improvement and quality customer service.