Description

Responsibilities:

Engage with customers via phone, email, and chat to provide prompt and courteous support.
Resolve inquiries and concerns efficiently, ensuring customer satisfaction.
Maintain accurate records of interactions and transactions.
Collaborate with team members to optimize service delivery.

Requirements:

Excellent communication skills in English (Arabic is a plus).
Strong problem-solving abilities and attention to detail.
Previous experience in customer service or related field preferred.
Ability to work in a fast-paced environment and adapt to change.